Holiday Inn London West By Ihg, London ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

4 Portal Way, London, United Kingdom, W3 6RT

“The hotel location is fantastic, just a short walk from the metro and surrounded by great local eateries!”view full review

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Check-in/Check-out

from 14:00-23:59

until 11 am

Amenities

Public parking is possible on site at GBP 18 per day.

Wireless internet is available in the entire hotel for free.

Other information

You can start your day with a full breakfast, which costs GBP 10.95 per person per day.

There are no extra beds provided in a room.

Pets are not allowed.

English, French, Spanish, Italian, Portuguese, Hungarian, Romanian, Polish, Turkish, Arabic, Bulgarian, Hindi, Lithuanian, PanjabiÂ / Punjabi, Tagalog / Filipino, Urdu

Number of floors:7

Number of rooms:225

Former name

Ramada Encore London West

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room Two Single Beds

Max:

2 persons

20 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Standard Double Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Twin Room Disability Access

Max:

2 persons

20 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

London 9.5 km

Airports

London Heathrow (LHR) 22.4 km

London City (LCY) 24.9 km

Train

Kensington (Olympia) 4.5 km

Paddington Station 6.1 km

Underground

North Acton400 m

Bus

Bus stop 3.9 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

GBP 18 per day

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Spa & Leisure

Sun terrace
Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

4 Portal Way, London, United Kingdom, W3 6RT

Map view

street view

4 Portal Way, London, United Kingdom, W3 6RT

City landmarks

Park Royal

990 m

The Bubble The O2

British Music Experience

640 m

West Acton

1.4 km

56 Sunbeam Road

Bimber Distillery

700 m

East Acton

1.6 km

16 Westfields Rd

North Acton Playing Fields

780 m

1 Leopold Rd

Ealing Common

2.1 km

Park

Wormwood Scrubs

1.6 km

Museum

London Transport Museum Depot

2.2 km

Park

Putt In The Park Acton

1.4 km

Museum

Gunnersbury Park Museum

2.9 km

15 Vision Industrial Park

Oxygen Freejumping Trampoline Park

1.4 km

Gym

Virgin Active

1.6 km

Acton

Acton Park

1.5 km

Pagoda

BAPS Shri Swaminarayan Mandir London

3.0 km

388 Chiswick High Rd

Turnham Green Tube

2.9 km

Museum

Victoria and Albert Museum

6.8 km

Park

Wormholt Park

2.1 km

London HA9 0WS

Wembley Stadium

4.1 km

Bedford Park

2.2 km

Park

Ravenscourt Park

3.2 km

Theatre

The Playground Theatre

2.7 km

Park

Wendell Park Primary School

2.3 km

84 Askew Rd

Askewine

2.3 km

Park

Roundwood Park

2.8 km

India Place

Bust of Jawaharlal Nehru

2.2 km

Park

Hammersmith Park

2.7 km

Museum

Science Museum

6.6 km

Nearby

North Acton

530 m

Welling Corner

The Russian Cannon

40 m

Restaurants

The Castle

570 m

140 Victoria Road opp North Acton underground - central line

Saucy Restaurant

490 m

The Costume Store 160 Victoria Road North Acton

Damascino House

590 m

Woodward Buildings 1 Victoria Road Unit 2

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

7.8/10

Very good

Rooms

7.7

Location

7.7

Service

8.8

Dining

7.7

4.5/5 based on 1226 reviews

#183 of 1,188 hotels in London based on Tripadvisor

Randy

United States, April 2024

7.8/10

The hotel rooms were modern and clean, but there were some issues with noise levels. The service was fantastic with accommodating staff. The location was convenient although a bit far from central areas. The dining experience was delicious with a variety of choices. The hotel facilities were top-notch.

Rooms

7.0

The rooms were clean and modern but a bit noisy.

Service

9.0

The staff was fabulous and allowed for a late check-out.

Location

6.0

The location was nice, though a bit far from central areas.

Dining

8.0

The dinner was delicious with a great variety, including hot waffles.

Facilities

9.0

The onsite facilities were fabulous with a gym, restaurant, and bar.

Ian

United Kingdom, December 2023

8.2/10

The hotel is conveniently located just a 5-minute walk from the underground station, making it a great base to explore central London. The rooms on the 6th floor were spacious and clean, perfect for a family of 2 adults and 2 children. The dining experience was exceptional, especially when catering to large groups. However, the location might be bland for some, but ideal for those working nearby.

Rooms

8.0

The rooms on the 6th floor were a decent size with a double bed and single bed, along with a clean bathroom with a shower.

Service

9.0

The staff at the reception, gym, restaurant, and bar were all very kind and helpful throughout my stay. The room service and housekeeping were efficient, ensuring a comfortable experience.

Location

7.0

The hotel's proximity to the underground station, just a short walk away, provides easy access to central London. While the area itself may not be very lively, it's a convenient spot for those with work commitments nearby.

Dining

9.0

The dining experience at the hotel was top-notch, offering a good spread of items with excellent quality. The Spanish dishes were particularly delightful.

Facilities

8.0

The hotel boasts a range of facilities, including room cleaning, dry cleaning, laundry services, and a welcoming atmosphere. The welcome drink was a nice touch upon arrival.

Sarah

United States, December 2023

8.2/10

I had a fantastic stay at this hotel! The rooms were big and modern, although I had a poor night's sleep due to the twin room not being available. Compared to other hotels in London, this one stands out for its great features.

Rooms

8.0

The rooms were fantastic, big, and modern, but I had a poor night's sleep due to the twin room not being available.

Service

9.0

The staff were all super nice and helpful. They rushed the cleaning of our room and checked us in very early, which was greatly appreciated during our business trip.

Location

9.0

The location was amazing for our needs, not too far from the tube station. The room was spotless and one of the best I have experienced in London. I will definitely choose this hotel again!

Dining

7.0

The dining experience was good and well-managed, with a great shower and a convenient location to get into London. However, it was a bit on the expensive side.

Facilities

8.0

The facilities were well-maintained, offering a comfortable and modern atmosphere for guests.

David

United Kingdom, September 2023

8.4/10

I had a great stay at this hotel! The rooms were cozy and had all the necessary amenities, but they were a bit tight on space. The service was top-notch, with the staff being very friendly and always ready to assist. The location was convenient, close to the underground and with plenty of shops nearby. The dining experience was good, with nice choices available although it could use more variety. Overall, a comfortable hotel with friendly service.

Rooms

8.0

The rooms on the 6th floor were cozy and had all the amenities like a refrigerator and an electric kettle with coffee and tea.

Service

9.0

The staff behind the bar and throughout the hotel were professional and friendly, always ready to assist.

Location

9.0

The hotel's location was very convenient, just a quick walk to the underground station and with various shops and restaurants in the vicinity.

Dining

8.0

The dining experience exceeded expectations with a good variety of choices, especially for large groups.

Facilities

8.0

The hotel facilities were well-maintained and provided everything needed for a comfortable stay.

Richard

United Kingdom, May 2023

7.4/10

My stay at the hotel had its ups and downs. The location was great, just a 2-minute walk to the nearest sub station and well-connected to bus and metro services. The staff were extremely polite and helpful, but unfortunately, the noise level was quite high at night and the lock on my room door malfunctioned, leaving me outside in my pajamas. Despite these issues, the hotel offers good value for money.

Rooms

7.0

The room was comfortable until the lock malfunctioned, leaving me locked out in the corridor in my pajamas. It was away from the main road, providing some privacy.

Service

8.0

The staff were extremely polite and attentive, creating a genuine and friendly atmosphere. They were quick to assist with any requests.

Location

8.0

The location was excellent with easy access to public transportation and amenities. However, the area was quite dirty.

Dining

7.0

Facilities

7.0

United States, May 2023

7.8/10

I absolutely loved my stay at the hotel! The location is fantastic, offering great views of Wembley Stadium and other attractions. The staff is incredibly friendly and always ready to help, making my stay comfortable despite a slight issue that affected my sleep quality.

Rooms

8.0

The rooms are always clean and comfortable with lovely views of Wembley Stadium and other attractions, but unfortunately, I had a bit of trouble getting a good night's sleep.

Service

9.0

The service at the hotel is top-notch! From the reception to the restaurant and cleaners, everyone is extremely friendly and helpful. Rashid gave me a warm welcome and provided excellent customer service.

Location

7.0

The location is convenient, close to the metro/underground and bus station, making it easy to explore the area. The hotel is a bit out of the way, but Uber solves that issue easily.

Dining

7.0

The dining experience was fantastic with a great variety of foods to choose from, although there were minor issues like missing cups and plates. The sweet biscuits were a nice touch.

Facilities

8.0

The hotel facilities are great, offering everything I needed for a comfortable stay. However, a few small improvements could make the experience even better.